We specialise on unique engagement rings creating and excited to offer our bespoke service. If you were looking for your ideal proposal ring for a long time and want to have specific stone and combine different design details you've seen during this hard process - we're ready to help you!
Here is how it works:
▶ You describe your idea, style of the ring, metal and stones you'd like to use. You can provide some pictures as examples.
▶ If you have any budget in mind please let us know. It helps to search best stones accordingly to budget.
▶ Designing fee is 250 EUR. It is also a deposit payment.
▶ The total amount is calculated considering the difficulty of design, the type of metals and stones used. Usually total amount is around 800 EUR, one of a kind rings - starting from 1000 EUR.
▶ After we receive deposit payment, I start making pencil sketches.
Then there are two options:
1. If you want to control everything:
▶ When pencil sketch meets your wishes, we prepare a 3D visualisation. A render will help you to see the ring from every angle.
▶ Price includes two corrections in render. If you'd like to change something, we can do that before manufacturing.
▶ As soon as render is accepted we start bringing the design into life.
2. If you trust our professionalism and taste:
▶ After sketch approving we start to work with metal by hands. It is the moment when magic can happen. Our hands know best how to put details together rathen than a brain can imagine. Metal dictates it's rules as well. When I'm making a ring, as a woman I always try it on my fingers and some details could be changed a bit for the perfect fit.
▶ The rest amount will be paid after ring is finished and you will receive photos before.
- Deposit payment is non-refundable.
- We keep the rights to use a design in future. If you wish this design would never be repeated this will cost extra.
- You’ll get visualisation in jpg file, we don’t send original 3D models files.
- We never repeat designs made by others. All our works are genuine author's.
we work with gold and can use 14K or 18K, white, yellow or rose gold.
any gemstones by your request. Natural or synthetic, also could be provided by you.
We use only UPS service. Shipping cost is 35 EUR for Europe, USA and Canada, other countries - 60 EUR.
You will receive your order in 2-4 business days after dispatch.
Fully insured, fast and safe worldwide delivery.
You can see examples of our works in our shops:
Bespoke ring design service, unique engagement ring, individual design, 3d design ring, one of a kind wedding ring, leaves ring, nature ring
I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 3 days of delivery
Ship items back to me within: 7 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Information I Collect
To fulfil your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order, for example), if you contact me directly via convo or email at firstname.lastname@example.org
Why I Need Your Information and How I Use It
I rely on a number of legal bases to collect, use, and share your information, including:
· as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
· when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
· if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law;
Information Sharing and Disclosure
Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.
Transfer of Personal Information Outside the EU
I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU, I rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe some of these rights below:
Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.
For purposes of EU data protection law, I, Tania Manerova, am the data controller of your personal information. If you have any questions or concerns, you may contact me at email@example.com Alternately, you may mail me at:
Correr Virgen del Losar 48, El Puerto, Valencia, Spain
Custom orders are our everyday work, so you are warmly welcomed to join our process. Custom orders usually start from rough sketch, then we discuss everything and begin to create after we receive a deposit. Deposit is usually about 20% from the full price, but sometimes we even don't ask about it, depending on how much item is personalized.
Deposit can't be refunded.
CUSTOM MADE JEWELRY CAN'T BE RETURNED
The best way to know your ring size is to go to any jewelry shop or repair, usually you can measure your finger there for free. Another option is to buy a measuring gauge (you can find plenty of them here on etsy for about 1,5 - 2 EUR).
Please, do't use home methods, it doesn't guarantee accuracy of measuring and we can't be responsible for any mistakes. If you ordered a wrong size usually we can resize a ring for additional 15 EUR plus shipping costs.
Our jewelry comes in elegant black boxes and is ready to give. We can add personal note for free if you need it.
We gladly accept wholesale offers. Please contact us here or by e-mail: firstname.lastname@example.org
I can't accept returns if the item was meant as a gift / proposal ring and person rejected it.
Prepayment amount for custom designed items can't be refunded as well.
When returning an item shipping amount of 70 EUR is not refundable.
Buyer pays returning shipping cost as well.
We do not accept returns for tarnished jewelry or worn off gold plating. These are natural processes we can't be responsible for. Although there are many tips how to avoid tarnish.
- Avoid water, take off your jewelry when swimming, washing hands or making sports.
- Put on your plated jewelry after you have applied any skincare products, perfume and makeup. Make sure your cream has been absorbed by skin.
- Clean your plated jewelry with a cotton ball or a very soft cloth to remove any dust and dirt it has acquired. If it needs more cleaning, you can soak it for a few minutes in a warm soapy water and clean with soft brush. Use a hairdryer afterwards to dry all the humid.
- To avoid tarnish and scratches keep your jewelry in tightly closed zip-bag and separate from other types of jewelry you have. Never leave jewelry on a shelf when you don’t wear it.